FAQs — Executive Plumbing

Question 1

Do you offer emergency plumbing services?

Accepted Answer

Yes! We offer 24/7 emergency plumbing services. Whether it's a burst pipe, severe leak, or any urgent plumbing issue, call us directly at (226) 217-2811 and we'll respond as quickly as possible.

Question 2

What areas do you service?

Accepted Answer

We proudly serve Cambridge and the surrounding areas including Kitchener, Waterloo, Guelph, and other nearby communities. If you're unsure whether we cover your area, give us a call and we'll let you know.

Question 3

How much do services cost?

Accepted Answer

Pricing varies depending on the type and scope of work required. We believe in transparent, upfront pricing — you'll always know the cost before any work begins. Contact us for a free, no-obligation quote.

Question 4

Do you guarantee your work?

Accepted Answer

Absolutely. We stand behind every job we complete. Our work is done right the first time, and if something isn't right, we'll make it right. Your satisfaction is our priority.

Question 5

Can I request a quote online?

Accepted Answer

Yes! You can fill out our online quote request form and Anthony will get back to you promptly. For urgent issues, we recommend calling us directly at (226) 217-2811.

Question 6

What types of plumbing services do you offer?

Accepted Answer

We offer a full range of residential and commercial plumbing services including service calls & repairs, small and large renovations, new installations, water softeners, and drain solutions.

Question 7

How quickly can you respond to service calls?

Accepted Answer

We strive to respond to all service calls as quickly as possible. For emergencies, we aim to be on-site the same day. For non-urgent work, we'll schedule a time that works best for you.

Question 8

Are you licensed and insured?

Accepted Answer

Yes, Executive Plumbing is fully licensed and insured. You can have complete peace of mind knowing that all work is performed by a qualified, certified plumber who carries full liability coverage.

Question 9

Do you work on both residential and commercial properties?

Accepted Answer

Yes, we handle both residential and commercial plumbing projects. From single-family homes to larger commercial builds, we have the experience and expertise to get the job done right.

Question 10

What should I do in a plumbing emergency?

Accepted Answer

First, shut off the main water supply to prevent further damage. Then call us immediately at (226) 217-2811. We're available 24/7 for emergencies and will walk you through any immediate steps while we're on our way.

Question 11

What is Reverse Osmosis?

Accepted Answer

Reverse osmosis (RO) purifies water by forcing it through a membrane that removes up to 99% of contaminants like lead, chlorine, and fluoride — delivering clean, great-tasting water from your tap. We supply, install, and service RO systems.

Question 12

What is a Backflow Device?

Accepted Answer

A backflow preventer stops contaminated water from flowing back into your clean water supply. Required by Ontario code on certain connections, it must be tested annually by a certified specialist. Executive Plumbing is backflow certified.

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